Privacy Policy

Effective Date: [20/11/2024]

At Kiozan, your privacy is our priority. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://kiozan.com/ or interact with our services.

By using our website, you agree to the practices described in this policy. If you do not agree, please refrain from using our website.

1. Information We Collect

We collect both personal and non-personal information to enhance your shopping experience. Below are the types of information we gather:

A. Personal Information:

This includes details you provide to us voluntarily, such as:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment details (processed securely; we do not store card information).

B. Non-Personal Information:

Collected automatically when you use our website:

• IP address
• Browser type
• Device information
• Pages visited and time spent on each page
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for the following purposes:

A. To Process Transactions

• Verify and process orders.
• Deliver products to your specified address.

B. To Enhance Your Experience

• Personalize content and product recommendations.
• Improve website functionality and usability.

C. Communication

• Provide updates regarding your orders.
• Send promotional emails if you’ve opted in.
• Respond to customer service inquiries.

D. Legal Compliance

• Prevent fraudulent activities.
• Comply with applicable laws and regulations.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share information in the following scenarios:

A. Service Providers

We partner with trusted third parties to perform certain functions, such as:

• Payment processing (e.g., PayPal, Stripe).
• Shipping and logistics (e.g., courier services).

B. Legal Obligations

We may disclose information when required by law, such as:

• Compliance with subpoenas or court orders.
• Preventing fraud or enforcing our policies.

C. Business Transfers

In case of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Cookies and Tracking Technologies

Cookies are small data files stored on your device to enhance your browsing experience.

Types of Cookies We Use:

• Essential Cookies: Necessary for the functionality of the website.
• Performance Cookies: Help us understand user behavior and improve our services.
• Marketing Cookies: Allow us to deliver personalized ads and promotions.

Managing Cookies:

You can adjust your browser settings to block or delete cookies. However, this may impact your experience on our website.

5. Data Security

We implement advanced security measures to protect your personal data:

• Secure Socket Layer (SSL) encryption for data transmission.
• Regular security audits and vulnerability assessments.
• Limited access to personal information, restricted to authorized personnel only.

Despite our efforts, no online platform is entirely secure. Please take precautions by safeguarding your login credentials.

6. Your Rights

As a user, you have the following rights:

A. Access and Portability:

Request a copy of the personal data we hold about you.

B. Correction:

Update or correct your personal information if it’s inaccurate.

C. Deletion:

Request the deletion of your personal data, subject to legal obligations.

D. Opt-Out:

Unsubscribe from marketing communications by clicking the “unsubscribe” link in our emails or contacting us directly.

E. Restriction and Objection:

Limit how your data is processed or object to specific uses.

To exercise your rights, please contact us at [email protected].

7. Third-Party Links

Our website may include links to third-party websites. Please note that we are not responsible for their privacy practices. We encourage you to review their policies before sharing any personal information.

8. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us to have it removed.

9. Retention of Data

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, we securely delete or anonymize your data.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with a revised effective date.

11. Contact Us

If you have questions, concerns, or need further clarification, feel free to contact us:

Address: [Insert business address if applicable]

Email: [email protected]